Privacy policy

Last updated: May 18, 2026

Tight Lines Tackle operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Tight Lines Tackle is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Australian Privacy Law Tight Lines Tackle is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we manage your personal information in accordance with those obligations.

Personal Information We Collect We may collect the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address
  • Financial information including payment card details and transaction information
  • Account information including your username, password, and preferences
  • Transaction information including items you view, purchase, return or exchange
  • Communications you send us, including customer support enquiries
  • Device and usage information including IP address, browser type, and how you interact with our Services

How We Collect Personal Information We collect personal information directly from you, automatically through our Services via cookies and similar technologies, from our service providers, and from third-party partners.

How We Use Your Personal Information We use your personal information to process orders and payments, fulfil and ship orders, manage your account, send order and account notifications, provide customer support, personalise your shopping experience, send marketing communications (which you may opt out of at any time), detect and prevent fraud, and comply with our legal obligations.

How We Disclose Personal Information We may share your personal information with Shopify and other service providers who assist us in operating our store (including payment processors, fulfilment providers, and cloud storage providers), business and marketing partners for advertising purposes, and as required by law or in connection with legal proceedings. We do not sell your personal information.

Relationship with Shopify Our Services are hosted by Shopify, which collects and processes personal information about your use of the Services. Information you submit may be transmitted to and stored by Shopify and third parties in countries other than Australia. To learn more, visit the Shopify Consumer Privacy Policy at privacy.shopify.com.

International Transfers Your personal information may be transferred to and stored in countries outside Australia, including through our use of Shopify and other third-party service providers. We take reasonable steps to ensure such transfers are handled in accordance with applicable privacy laws.

Data Security and Retention We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of inaccurate information, and make a complaint about how we handle your personal information. To exercise these rights, contact us at info@tightlinestackle.com.au.

Marketing Communications We may send you promotional emails. You may opt out at any time using the unsubscribe link in any email. We may still send you non-promotional communications relating to your orders or account.

Children Our Services are not directed at children under the age of 18. We do not knowingly collect personal information from children.

Third-Party Links Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Complaints If you have a complaint about how we handle your personal information, please contact us at info@tightlinestackle.com.au. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date.

Contact For any privacy enquiries, contact us at info@tightlinestackle.com.au or at our registered address.